Delivery, Cancellation & Refund Policy

DELIVERY POLICY. Products from Jaaem Tech – FZE can be delivered to UAE, Saudi Arabia, Bahrain and Kuwait. Shipping is done by a trusted third-party courier. Delivery within the specified countries can take up to 5 to 14 business days. Free Shipping is provided only when the total amount of goods purchased have reached or exceeded the required amount for this service. There is a Flat Rate of Delivery Fee in their respective currencies that will be provided by the buyer if the Free Shipping amount has not been met. Valid Contact and Address details are required for seamless delivery.

CANCELLATION POLICY. If the buyer uses COD or Card Method of Payment to purchase products from Jaaem Tech – FZE, the buyer may be able to cancel their order within 24 hours from the time of purchase.

REFUND POLICY. Refunds will be done only through the Original Mode of Payment. However, Jaaem Tech – FZE does NOT accept any refunds once goods have been received and paid for via the COD Method of Payment. For Cardholders who have used their Card as their Method of Payment, please allow up to 45 Business Days for the transfer refund to be completed. Refunds for Card Payment is only possible if the goods have not been received by the buyer.